FAQ (Frequently Asked Questions)

Yes, you can. By system log-in. Then, menu add/delete number. Register for the selected number.

NT eService has a standard security system. Users need to Sign In with email and password that it will be encrypted by using SSL technology (Secure Socket Layer), which is now one of the most recognized data security system.

To register, you must fill in the Id No. And nt eService will check the phone number you specified. Only nt phone number is allowed to register.

You can check the record in the past six months.

In the event that the transaction does not go through. Prompted a result of the transaction displayed on screen.

User can use the online service straightaway after the end of the online registration process and receive a verified User Id / Email and Password.

If forgot your password, you could request a new password by simply clicking on the "Forgot Password" and entering your registered username / email as well as ID No./ Passport No. and Photo ID (CAPTCHA). Then click Submit, information will be sent to your email.
***Please check email password may be in junk mail. If email password is not be received within 2 working days, kindly contact NT eService Officer.

You can change your contact information such as billing address, email and phone number via NT eService, by accessing the menu service change. Select change contact information.

FREE charge online service payment at https://www.toteservice.com in 3 alternative choices:

• Credit card (Visa, Master all banks)
• Debit card (ATM card) by 4 banks; KTB, KBANK, BBL and UOB
• Internet Banking by 4 banks; KTB, SCB, BAY and UOB